Shipping FAQs

How much does shipping cost?

In the contiguous United States, all orders ship for Free.

Order Tracking

We allow you to track your order at the click of a mouse. When your shipment is confirmed, you will receive a tracking number in your confirmation e-mail.

How long will it take to get my Epson package?

US orders are usually delivered in just 3 to 7 days.

If I place the order today, when will you ship?

99% of our orders placed before 4pm PST Monday-Friday will be shipped out the same day. Orders placed after that or over the weekend will go out on the next business day.

What carrier do you use to ship?
We ship via the United States Postal Service.

How can I track my shipment?
We ship your purchase before the end of the next business day after you have checked-out. We would send an e-mail with the tracking number so you can check the progress of your delivery at the carrier' website.Click "Track Order" for complete details.

Shipping Times

From Monday through Friday, we ship from our depot in Long Beach, CA.

  • Orders placed before 4:00PM Pacific Standard Time usually ship out the same day.
  • Any order placed after 4:00PM Pacific Standard Time will ship the next day.
  • Orders placed Friday after 4:00PM Pacific Standard Time will ship the following Monday.
  • Expect three to five working days for arrival on the East Coast
  • Expect 1-3 working days on the West Coast
  • We upload our orders every few hours during the day into our internal processing system. An order number will be sent in one email and another email will follow with a tracking number a few hours after the item leaves our facility.
  • Emails with tracking information are sent Monday through Friday night from our internal system.
  • Shipping times are calculated from the time your package leaves our depot. Shipping times are estimated and 3 to 7 days.

What should I do if my shipment never arrives?

Please allow up to 10 business days for your item to be delivered. If it still does not arrive, please reach us by clicking the "Contact Us" button on the website. We will get back to you quickly.